Introduction
Syngenta, a global leader in agriculture, recognizes the critical importance of responsible data
management in the digital age. The company prioritizes transparency and data stewardship in our
customer relationships, acknowledging the sensitive nature of the information entrusted to us, with
additional care given to farm and personal data. Syngenta aims to maintain the highest standards
of data privacy and security when delivering innovative solutions. Our approach encompasses
comprehensive data governance policies, practices, and technological safeguards designed to
uphold customer trust while enabling the company to leverage data for agricultural advancements.
What are the types of Personal and Farm Data?
Personal data refers to any information that can be used to identify or contact an individual, such as
names, addresses, email addresses, and phone numbers. Farm data, on the other hand,
encompasses operational details and proprietary information related to agricultural activities,
including field boundaries, crop varieties, yield data, and agronomic practices. It is important to
note that some farm data can also be personal in nature if it can be linked to a specific individual.
At Syngenta, customers provide personal and farm data through our digital platforms. We utilize
mobile apps and web-based interfaces that feature digital forms and input fields, allowing growers
and customers to directly provide information with their voluntary participation. This data includes
a range of details crucial to agricultural operations.
The types of information provided by customers through these digital means encompass field
boundaries, crop varieties, yield data, and specific agronomic practices. By offering these user-
friendly digital tools, Syngenta enables customers to easily share important operational details,
facilitating a more comprehensive understanding of their farming activities and needs.
How Does Syngenta Use Personal and Farm Data?
Syngenta's digital apps and platforms are designed to provide tailored insights, recommendations,
and services that enhance farm productivity, sustainability, and profitability. Customers provide
their personal information and farm data so we can deliver these personalized benefits. This
information helps us understand the unique challenges and opportunities faced by individual
growers and enables us to develop targeted solutions that optimize recommendations and address
specific needs. By analyzing this data, we can gain valuable insights into our customers’
operations, preferences, and concerns, allowing us to provide personalized support, advice, and
services that drive their success.
How does Syngenta provide stewardship of Personal and Farm Data?
Both personal and farm data require careful handling and protection due to their sensitive nature.
As a result, personal and farm data provided to Syngenta are managed with additional safeguards
and responsible practices to ensure privacy protection and maintain confidentiality. As stated, the
responsible use of this data is crucial for our ability to develop innovative products and solutions
that support the success of our customers and the broader agricultural community.
Syngenta uses personal and farm information within its applications for various purposes in
accordance with federal and state laws. These include but are not limited to providing requested
products, information, and services customers request from us; responding to customer inquiries;
and improving our products and services.
How does Syngenta Ensure Protection of Personal and Farm Data?
Syngenta is committed to safeguarding personal and farm data in compliance with applicable data
protection laws and regulations in the regions where it operates. The company adheres to rigorous
standards to ensure the privacy and security of personal and farm data.
As part of its ongoing efforts to strengthen data protection measures, Syngenta is actively pursuing
certifications for its digital products and services. The company has completed attestation for the
Service Organization Control (SOC) 2 standard, which is a widely recognized auditing procedure
that evaluates an organization's information security practices, policies, and operations. SOC2
Type II attestation is complete for CropWise Core Services, CropWise Financials, CropWise
Sustainability, CropWise Connect, CropWise Planting, CropWise Insights Engine, Golden Harvest X
(GHX), CropEdge, CE Hub Weather stations. SOC2 Type I attestation is complete for Agriclime
Weather, Agriclime CRM, CropWise Commodity Pro, CropWise GRIS, CropWise Imagery, CropWise
Operations, CropWise Protector, CropWise Seeds Selector, Eluminate/GHX Fields, Enogen, Golden
Advantage, and SmartAgro. Additionally, Syngenta has also obtained certification from AgData
Transparent, an industry-specific program that verifies responsible data management practices
within the agriculture technology sector.
Successfully attaining these certifications reinforces Syngenta's commitment to data security and
privacy and serves as a testament to Syngenta's dedication to safeguarding personal and farm data
and upholding the trust of its customers and stakeholders.